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Last Updated: 29 August 2025

NZ.Lawyer (“we”, “us”, “our”) respects your right to privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with New Zealand’s Privacy Act 2020.

This policy applies to personal information provided to us, both by individuals themselves or by others, and to information collected through our website and other online services.

1. What Information We Collect

We collect personal information from you with your knowledge and consent when you use our services. The types of information we collect may include:

Identity and Contact Information: Your name, email address, phone number, physical address, and identity verification documents.
Service-Related Information: Information and documents you provide to us for the purpose of receiving legal services.
Automatically Collected Data: When you visit our website, we may automatically collect statistical data, such as your IP address, browser type, device information, and usage patterns. This information is typically aggregated and does not identify you personally.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

To provide our legal services to you.
To verify your identity as required by law.
To communicate with you, respond to your enquiries, and send service-related announcements.
To enforce or apply our terms and conditions.
To protect the rights, property, or safety of NZ.Lawyer, our clients, or others.
To diagnose problems with our servers and improve our website and services.
For internal research, record-keeping, and administrative purposes.
To promote and market our services to you, where you have authorised us to do so.
For any other purpose that you authorise.

3. Disclosure of Your Information

We will not share your personal information with third parties without your consent, except in the following circumstances:

As Required by Law: We may be required to disclose your information by law, regulation, court order, or as part of a legal process. For example, property transactions involve the disclosure of details to parties involved in the transaction and to publicly available registers managed by government agencies (e.g., under the Local Government (Rating) Act 2002).
Service Providers: We may share information with trusted third parties who assist us in operating our website and conducting our business (e.g., IT and cloud service providers), provided they agree to keep this information confidential.
Protection and Safety: Where we believe it is necessary to protect the rights, property, or safety of any person.

4. Cookies and Analytics

A cookie is a small piece of data placed on your computer when you visit a website. We use cookies to make our website work efficiently and to improve your user experience.

Service Cookies: These help our website function correctly, for example, by remembering your login details and preferences.
Analytics Cookies: We use third-party services like Google Analytics to collect anonymous statistical information about how visitors use our site. This helps us understand user trends and improve our services. This data does not personally identify you. You can view Google’s privacy policy for more information.

We do not have access to third-party cookies, and they do not have access to ours. The organisations that place cookies have their own strict privacy policies.

5. Data Security and Retention

We take reasonable steps to protect your personal information from loss, unauthorised access, and misuse. We retain your personal information only for as long as it is required for the purposes for which it was collected or as required by law.

In the event of a privacy breach that we believe has caused or is likely to cause serious harm, we will notify the affected individuals and the Office of the Privacy Commissioner in accordance with our obligations under the Privacy Act 2020.

6. Third-Party Services

Our website may allow you to register or log in using third-party services (such as Google or Facebook). If you choose to do so, you are providing information to that third party, and their privacy policy will govern their use of that information. We are not responsible for the privacy practices of any third-party services.

7. Your Rights: Access and Correction

Under the Privacy Act 2020, you have the right to request access to and correction of the personal information we hold about you. You can contact us to make a request.

We may charge a reasonable fee to cover the costs incurred in responding to a request for access, which will be disclosed to you before it is incurred. We rely on you to ensure the information you provide is accurate and to update us if your details change.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We recommend that you review this page periodically to be aware of any changes. The “Last Updated” date at the top of this page will indicate when it was last revised.

9. Contact Us

If you have any questions or comments about our Privacy Policy, please contact us at: info@nz.lawyer

Please read the important information contained in the following:

We note that our estimated fixed fee does not include any cost of negotiations/disputes with other parties and we reserve our right to charge any cost incurred for our extra attendances at our discretion. The cost of extra attendances will be charged on the basis of our time records.
Terms of engagement.
By clicking the Agree and continue button below, you agree that you’ve read and understood our Terms of engagement, Information for clients, and Privacy Policy.
Our quote is subject to change at any time. If you wish to validate this quote for 3 months you must register the quote to our Honour system. You can simply click “Register” button after completing this form or call us on 0800 000 608.
We note that our estimated fee may be changed if the actual information is different to what you have provided to us. Our final fee will be confirmed once we obtain a full information from all associated parties.
In providing the Services we may incur disbursements and payments to third parties on your behalf. You authorise us to incur these disbursements (which may include such items such as search fees, court filing fees, registration fees and travel and courier charges) which are reasonably necessary to provide the Services. You also authorise us to make payments to third parties on your behalf which are reasonably required to undertake the Services (which may include items such as experts costs or counsels fees). These will be included in our invoice to you, shown as disbursements when the expenses are incurred (or in advance when we know we will be incurring them on your behalf).
In addition to disbursements, we may charge a minimum fee of $35 or 3% of our invoice (whichever is higher) to cover out of pocket costs which are not included in our fee and which are not recorded as disbursements. These include items such as AML/CFT verificiation processing fees, photocopying and printing, postage and phone calls.
Due to the Anti-Money Laundering and Countering of Financing of Terrorism Act 2009 (AML/CFT) and other related legislation, as of 1 July 2018, we are obligated to obtain and keep records of information from you (as our client) for matters we work on such as your identity, address, beneficial ownership of real and personal properties and source of funds. We thank you for your cooperation in advance.
We require you to arrange the payment for our prepaid legal services in advance either by credit card* or direct debit to our solicitor’s trust account. We accept Visa and Mastercard. *For all credit card payments, there will be 2.88% transaction fees applied on top of our total legal service fees.

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